Privacy Statement

This Privacy Policy explains how we at Slottio collect, use and protect the personal information you provide when you register, play or otherwise interact with our services. We take your privacy seriously and describe here the types of information we process, how we use it, who we may share it with and the choices and rights available to you.

Types of data we collect

Personal data

When you create an account or contact us we may collect personal information such as your name, date of birth, address, email, phone number and identity documents where needed for verification. We also record account details, login credentials and any communications you send to our support team.

Technical data

We collect technical information about your device and connection, including IP address, browser type, operating system, device identifiers and log data. This helps us deliver the site correctly, prevent fraud and maintain security.

Transactional and activity data

We store records of deposits, withdrawals, bets, game play, session duration and other activity on your account. Transactional data may include payment method details and partial payment references as required for financial processing and compliance.

How we use your information

We use data to provide and manage your account, process payments, carry out identity checks and comply with legal obligations. Data also supports customer service, fraud prevention, responsible gambling checks and basic analytics to improve the service. We will not use your information for unrelated purposes without your consent.

Data protection practices

We protect personal data using appropriate administrative, technical and physical measures. Access to personal information is restricted to staff and service providers who need it to perform their duties. Where third parties process data on our behalf we require them to apply suitable security measures. We retain personal data only for as long as necessary for the purposes described, or as required by law.

Cookies and tracking technologies

We, and our third-party partners, use cookies and similar technologies to provide core site functionality, remember your preferences, measure usage and deliver personalised content. Most browsers allow you to block or delete cookies, but doing so may affect how the site works. You can manage cookie settings in your browser or via any cookie-control tool we provide.

User rights

You have rights in relation to your personal information, including the right to access your data, request correction of inaccuracies, withdraw consent where processing is based on consent and ask for restriction of processing in certain circumstances. You may also object to certain types of processing and, where applicable, request data portability.

Access, correction and deletion of data

To access, correct or request deletion of your personal data, contact us using the details below. We will respond to verifiable requests and may need to retain certain information for record-keeping or legal compliance. Deletion requests are subject to any legal or regulatory retention obligations.

Information sharing and third parties

We may share data with payment processors, identity-verification providers, fraud and risk prevention services, regulatory bodies where required and other service providers who support our operations. We will require third parties to process data in line with this policy and applicable law.

Privacy policy updates

We may update this policy from time to time. Any material changes will be communicated on the site or by other reasonable means. Continued use of the service after changes indicates acceptance of the revised policy.

Contact

If you have questions or wish to make a privacy request please contact our Data Protection team at [email protected].